Buy ticket online

5% discount when purchasing the ticket online.
Departure - Arrival12345678910111213141516171819202122232425262728293031
Gdańsk - Nynäshamn WeThFrSaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMoTuWeThFr
18:00 - 12:00*NSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNS
Departure - Arrival12345678910111213141516171819202122232425262728293031
Gdańsk - Nynäshamn SaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMo
18:00 - 12:00*WAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSBALNSBALNSBALNSBALNSBALNSBALNS


* arrival next day

NS - Nova Star; WAW - Wawel; BAL - Baltivia

Departure - Arrival12345678910111213141516171819202122232425262728293031
Nynäshamn - Gdańsk WeThFrSaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMoTuWeThFr
18:00 - 12:00*WAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNS
Departure - Arrival12345678910111213141516171819202122232425262728293031
Nynäshamn - Gdańsk SaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMoTuWeThFrSaSuMo
18:00 - 12:00*WAWNSWAWNSWAWNSWAWNSWAWNSWAWNSWAWNSBALNSBALNSBALNSBALNSBALNSBAL


* arrival next day

NS - Nova Star; WAW - Wawel; BAL - Baltivia

01.02.2021 - 26.03.2021; 03.11.2021 - 10.12.2021; 16.01.2022 - 31.01.2022
Adults
one-way
round trip
560 SEK
800 SEK
Schoolchildren and students under 26 (the age is defined by the year of birth), pensioners.
one-way
round trip
480 SEK
690 SEK
Children from 0 to 7 years old (the age is defined by the year of birth)
one-way
round trip
free
free
domestic animals (carried subject to purchase of an assigned cabin)*
one-way
round trip
325 SEK
650 SEK
* Offers can be bought at sales offices.
5% discount when purchasing the ticket online.
  • Return offers partially used are non-refundable
  • Discounts for cardholders of: EURO<26, Signal Iduna and Inter Rail. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
01.02.2021 - 26.03.2021; 03.11.2021 - 10.12.2021; 16.01.2022 - 31.01.2022 - at the departures on Wednesdays and Thursdays
Adults
one-way
round trip
470 SEK
670 SEK
Schoolchildren and students under 26 (the age is defined by the year of birth), pensioners.
one-way
round trip
410 SEK
580 SEK
Children from 0 to 7 years old (the age is defined by the year of birth)
one-way
round trip
free
free
domestic animals (carried subject to purchase of an assigned cabin)*
one-way
round trip
260 SEK
520 SEK
* Offers can be bought at sales offices.
5% discount when purchasing the ticket online.
  • Return offers partially used are non-refundable
  • Discounts for cardholders of: EURO<26, Signal Iduna and Inter Rail. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
01.02.2021 - 26.03.2021; 03.11.2021 - 10.12.2021; 16.01.2022 - 31.01.2022
 driver + car
max 2.50m high and 6m long
one-way
round trip
1340 SEK
1920 SEK
 driver + car
over 2.50m high and max 10m long
one-way
round trip
2310 SEK
3300 SEK
 driver + camper
over 3.5t, max 15m long
one-way
round trip
3000 SEK
4290 SEK
cyclist + motorbike (moped)
one-way
round trip
810 SEK
1150 SEK
 extra person in vehicle*
(car - max 9 pers, motorcycle - max 2 pers, including driver)
one-way
round trip
290 SEK
410 SEK
 4 persons + cabin 4 berth + personal car max. 2.50m high and 6m long
one-way
round trip
2400 SEK
3690 SEK
 motorbike caravan
one-way
round trip
290 SEK
410 SEK
 trailer max 2.50m high
one-way
round trip
825 SEK
1650 SEK
 trailer over 2.50m high
one-way
round trip
1465 SEK
2930 SEK
 bicycle
one-way
round trip
free
free
* valid for offer driver + car / cyclist + motorbike / mobile home
5% discount when purchasing the ticket online.
  • Vehicles of total weight over 3.5 tons or total length over 15m will be charged according to freight rates.
  • Discounts for cardholders of: EURO<26, Husbilskluben, Husbilkompisar, Motormännens Riksförbund, NAF, SMC, Caravan Club, Signal Iduna. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • The length and height of a vehicle means a total vehicle dimensions with a roof rack and all and any protruding elements, including bicycles carried on top.
  • Confirmed personal details of the people choosing offers for passengers travelling with a vehicle, must be provided at least 24 hours prior to the cruise start. In case of adding additional passengers on the day of the departure, those passengers will be obliged to purchase a ticket for a passenger travelling with no vehicle, as per current price list.
  • The vehicle fares are applied for technically efficient vehicles solely. In other case the vehicle is subject to freight tariff and will be charged according to freight rates.
  • The ecological allowance for passengers in the amount of 3% of ticket price.

 

01.02.2021 - 26.03.2021; 03.11.2021 - 10.12.2021; 16.01.2022 - 31.01.2022 - at the departures on Wednesdays and Thursdays
 driver + car
max 2.50m high and 6m long
one-way
round trip
1130 SEK
1610 SEK
 driver + car
over 2.50m high and max 10m long
one-way
round trip
1940 SEK
2770 SEK
 driver + camper
over 3.5t, max 15m long
one-way
round trip
2520 SEK
3600 SEK
cyclist + motorbike (moped)
one-way
round trip
680 SEK
970 SEK
 extra person in vehicle*
(car - max 9 pers, motorcycle - max 2 pers, including driver)
one-way
round trip
250 SEK
350 SEK
 4 persons + cabin 4 berth + personal car max. 2.50m high and 6m long
one-way
round trip
2020 SEK
2880 SEK
 motorbike caravan
one-way
round trip
250 SEK
350 SEK
 trailer max 2.50m high
one-way
round trip
660 SEK
1320 SEK
 trailer over 2.50m high
one-way
round trip
1170 SEK
2340 SEK
 bicycle
one-way
round trip
free
free
* valid for offer driver + car / cyclist + motorbike / mobile home
5% discount when purchasing the ticket online.
  • Vehicles of total weight over 3.5 tons or total length over 15m will be charged according to freight rates.
  • Discounts for cardholders of: EURO<26, Husbilskluben, Husbilkompisar, Motormännens Riksförbund, NAF, SMC, Caravan Club, Signal Iduna. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • The length and height of a vehicle means a total vehicle dimensions with a roof rack and all and any protruding elements, including bicycles carried on top.
  • Confirmed personal details of the people choosing offers for passengers travelling with a vehicle, must be provided at least 24 hours prior to the cruise start. In case of adding additional passengers on the day of the departure, those passengers will be obliged to purchase a ticket for a passenger travelling with no vehicle, as per current price list.
  • The vehicle fares are applied for technically efficient vehicles solely. In other case the vehicle is subject to freight tariff and will be charged according to freight rates.
  • The ecological allowance for passengers in the amount of 3% of ticket price.

 

Environmental fee of 3% will be added.

Environmental fee of 3% will be added.

01.02.2021 - 26.03.2021; 03.11.2021 - 10.12.2021; 16.01.2022 - 31.01.2022

m/f Baltivia

Price per person, one-way

2 berth with a window
Price per person, one-way
250 SEK
3 berth with a window
Price per person, one-way
200 SEK
3 berth without a window
Price per person, one-way
175 SEK
4 berth without a window
Price per person, one-way
135 SEK
4 berth with a window sink only
Price per person, one-way
100 SEK
4 berth without a window sink only
Price per person, one-way
90 SEK
Airplane chair
free

Environmental fee of 3% will be added.

01.02.2021 - 26.03.2021; 03.11.2021 - 10.12.2021; 16.01.2022 - 31.01.2022
Price per person, no fewer than 10 paying passengers
one-way
round trip
280 SEK
560 SEK
  • Not valid:
    - from Gdańsk: 04.04.2021 - 19.04.2021; 25.12.2021 - 15.01.2022
    - from Nynäshamn: 27.03.2021 - 03.04.2021; 11.12.2021 - 24.12.2021
  • Final details relevant to crossing must be given no later than 24 hours before departure.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
  • Each 11th person in a group is offered a free passage.
  • Booking must be made no later than 24 hours before departure.
01.02.2021 - 26.03.2021; 03.11.2021 - 10.12.2021; 16.01.2022 - 31.01.2022
With a group of no fewer than 20 paying passengers
one-way
round trip
free
free
With a group of no fewer than 10 paying passengers
one-way
round trip
1650 SEK
3300 SEK
No group
one-way
round trip
3900 SEK
7800 SEK
Second driver (passage, berth, meals)
one-way
round trip
900 SEK
1800 SEK
  • Driver gets free: passage, berth, meals.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
 driver + personal car max. 2.50m high and 6m long
price:
10050 SEK
2  2 persons + personal car max. 2.50m high and 6m long
price:
12225 SEK
4  4 persons + personal car max. 2.50m high and 6m long
price:
16575 SEK
 driver + personal car over 2.50m high and 10m long
price:
17325 SEK
  • The ecological allowance for passengers in the amount of 3% of ticket price.
  • Special offers are not subject to refund.
  • Tickets are valid for 12 months from the day of the first cruise. In order to use 10-trips ticket it is necessary to book it and provide the personal details of the people choosing this offer at least 24 hours prior to the cruise start.
  • The length and height of a vehicle means a total vehicle dimensions with a roof rack and all and any protruding elements, including bicycles carried on top.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
 Breakfast in the restaurant
price:
85 SEK
 Breakfast in the restaurant
Children from 0 to 14 years old (the age is defined by the year of birth)
price:
43 SEK
 Dinner (soup + main course + soft drink) - selected from a special menu
price:
125 SEK
 Dinner in the Cafeteria – selected from a buffet
price:
195 SEK
 Dinner in the Cafeteria – selected from a buffet
Children from 0 to 14 years old (the age is defined by the year of birth)
price:
140 SEK
 Lunch Bag - ham sandwich, cheese sandwich, Prince Polo wafer, apple, mineral water, yoghurt.
price:
48 SEK
  •  Environmental fee of 3% will be added.

General information for passengers

Important information regarding the rules of sale of transport services for passengers embarking, as well as behavior during the cruise and the carrier's liability.​

Detailed provisions of the contract of carriage are specified in the Terms and Conditions of Carriage. Passengers are obliged to read the Terms and Conditions of Carriage for Passengers, their luggage and vehicles by ferries before concluding the contract. These terms and conditions constitute an integral part of the contract of carriage concluded between the passenger and Polska Żegluga Bałtycka S.A. in Kołobrzeg. The content of the Terms and Conditions of Carriage is available at the point of sale of transport services, at Ferry Terminals, on ferries and on websites www.polferries.pl.


TRANSPORT SERVICE
1. A "transport service" means the transport of a passenger and their luggage by sea on the basis of a contract of carriage.
The sale of transport services is carried out by Morskie Biuro Podróży Polferries offices, Ferry Terminals and authorized Agents.

2. It is recommended to make bookings for all types of transport services no later than 24 hours before the planned travel date. 

3. Transport services are sold only for a specific travel date.

4. By making the payment for the transport service, the Passenger confirms their decision and accepts the Polferries Terms and Conditions of Carriage.

5. The person making the booking is obliged to provide the Carrier with names and surnames, age (including children and babies), gender and nationality of passengers at the time of booking. The details of the passenger in travel documents must always be identical to those in the passenger's passport or ID card. The carrier will refuse carriage to a person not registered in the computer sales and booking system. In case of a ticket, the final details of the passengers must be given not later than 24 hours before the departure of the cruise.

6. The transport service may be used within 6 months from the originally declared travel date, unless the terms and conditions of special offers state otherwise. The cruise date may be changed within the aforementioned period provided the change is registered in the computer sales and booking system no later than 24 hours before the declared travel date. Failure to submit the change within the aforementioned period of time will result in the inability to use the service without the right to a refund. The first change in the ticket is free of charge, each subsequent change is payable.

7. The passenger can resign from all or part of the transport service while retaining the right to a partial refund, provided that the resignation is registered in the computer sales and booking system no later than 24 hours before the departure of the cruise. A 25% deduction of the fare for the transport service is made when making the refund. Later resignation or non-arrival for check-in at a specified time does not constitute the basis for a refund of the fare paid. Return trips are subject to refund, but only before they are executed. A 25% deduction of the fare for the transport service is made when making the refund. A partially used offer is not refundable.

8. Changes to the ticket must be submitted at least 24 hours before the departure of the cruise. Changes to the ticket are subject to a charge. The first change is free of charge.

9. In case of a sale against VAT invoice, the refund can be made only at the place of issue of the VAT invoice, while in case of the remaining sale (receipt) the refund can be made at the place of purchase of the transport service, at Morskie Biuro Podróży Polferries, at Ferry Terminals or at the Head Office.

10. In case of booking the entire cabin, the passenger is obliged to pay for all beds, even if in the cabin there are fewer people than beds.

11. Persons under 17 may only travel accompanied by an adult. Children under 7 can use a shared cabin beds together with a guardian.

12. Discounts for cardholders: EURO <26, Motormännens Riksförbund, NAF, SMC, Caravan Club, Signal Iduna and Inter Rail card. All discounts are granted upon presentation of an identification document and do not apply to special offers, cabins, pets, and a 10-trips offer.

 

PASSENGERS WITH VEHICLES
1. The driver of the vehicle should also have, regardless of the driving license and the original registration certificate, a mandatory civil liability insurance policy, a Green Card and the country symbol of state of registration. The obligation to possess a Green Card, in accordance with the EU regulations, is not applicable to citizens of the EU member states.

2. If the total weight exceeds 3.5 tons or the total length exceeds 14m (including the trailer) the car is treated as a truck.

3. During the ferry trip passengers are not allowed to stay inside the car or on the car deck. The car should be left in gear, with the handbrake applied, the wheels straightened out and should be properly locked to prevent access by third parties. It is prohibited to carry petrol in canisters and other containers, cylinders with technical gases, e.g. welding gas in cars that do not meet the condition of safe transport thereof and other hazardous materials. Smoking on board is prohibited.

4. The order of loading and unloading of vehicles and their arrangement on the car deck depends exclusively on the decision of the cargo officer.   The driver is obliged to wait for the signal from the cargo officer allowing to start the engine and move the vehicle.

5. The waiting list expires on the day of departure of the ferry.


CHECK-IN
1. At the Ferry Terminal, on the basis of a valid identity document and ticket number, the passenger will receive an embarkation card, which must be kept during the journey.

2. Passengers and vehicles must arrive at the check-in no later than 90 minutes before the scheduled departure of the ferry (120 minutes in case of the Baltivia ferry). Failure to do so may result in the removal from the list of passengers and vehicles.
Check-in for foot passengers (on the Baltivia ferry we do not provide services for foot passengers) and for motorized passengers ends 30 minutes before the departure of the ferry (90 minutes in case of the Baltivia ferry). The Carrier does not guarantee the carriage of passengers and vehicles in the event of a later arrival for check-in and loading than specified in the notice, despite the booking made or the transport service purchased.

 

LIABILITY
1. The Carrier shall not be liable for damages resulting from delayed arrival/departure of ferries to/from the port, canceled cruises or arrivals at ports other than planned, in case of technical problems or force majeure, e.g. bad weather conditions and other factors not attributable to the carrier.

2. The Passenger is obliged to cover the costs of damages caused by their behavior during the ferry trip.

3. In the case of a decision by the border authorities preventing the passenger from disembarking the ferry (visa-related or other reasons), the passenger is obliged to pay for the return journey.

4. The ferry's management may refuse to accept on the ferry a passenger whose behavior may disturb the order, despite having a paid transport service.

5. The passenger is obliged to follow the rules and regulations of the ship and ferry terminal, to follow all orders, permanent and occasional, issued by the terminal staff and the captain or authorized crew members. The passenger may be detained in a separate room if they disturb the order or threaten the safety of other passengers and the ship.
In the event of failure to follow the rules and regulations of the ship, the Passenger will be obliged to pay a financial penalty for:
Detained a Passenger who disrupt order or jeopardies the safety of the vessel in a separate space 150 €,
Smoking of tobacco and electronic cigarettes on board  in a non-assigned area 100 €,
Walk the dogs in a public spaces on board without the lead and in a muzzle 50 €,
Disturb the peace at night 50 €,
Consumption of alcoholic beverages in a public spaces 50 €.

6. The Carrier, its representatives and crew are not responsible for lost or damaged unattended luggage.

7. Any complaints regarding services onboard the ferry should be directed immediately to the ferry reception. In the event of personal injury or health issues, the passenger has the right to submit their claim to the carrier in writing, not later than 15 days after disembarkation. Letters should be addressed to:
Polska Żegluga Bałtycka S.A.,
ul. Portowa 41, 78-100 Kołobrzeg.
E-mail address: reklamacje@polferries.pl


OTHER
1. Applies to passengers who travel by sea without a valid ticket.
According to Art. 33a of the Transport Law, the Carrier or an authorized person, having an identifier located in a visible place, may check the ticket. In case of lack of a valid ticket confirming the entitlement to free or discounted travel, the carrier or the authorized person collects the appropriate fare for the carriage and additional charge or issues a call for payment. The amount of the additional charge is set to be 2 times the normal one-way fare.
The additional charge will also apply in case of a ticket holder whose vehicle has more people present inside than declared at the check-in.

2. A guide or guardian accompanying a blind person or a person incapable of living independently, as referred to in the Act of 20 June 1992 on the entitlement to concessional travel on public transport (Journal of Laws No. 02.175.1440) is entitled to a discount for the journey in the amount of the price of the service for the disabled person. The discount does not include the cabin price and other services offered onboard the ferry.

3. Passengers carrying pets (also in cages, baskets) are obliged to purchase, for their disposal, a designated cabin onboard the ferry and at the same time are responsible for its hygiene. In the absence of such a cabin the carriage of pets is not possible. Note! The number of such cabins is limited. In public places, the passenger traveling with a dog is obliged to keep the dog on a leash and muzzled. A passenger is obliged to read the veterinary regulations of a given country and to have all documents necessary to bring the animal to the country of destination. The Carrier may refuse to transport animals if their stay aboard the ship, according to the Carrier's assessment, is considered to pose a threat to the safety of passengers or crew. In such case, the fare paid is subject to a refund.

4. The passenger has the right to transport, free of charge, hand luggage up to 50 kg. Luggage exceeding the weight of 50 kg will be treated as cargo and transported on the basis of a transport document upon payment of a freight charge, calculated according to the cargo tariff in force on a given line. The passenger is responsible for informing the Carrier about luggage/personal belongings exceeding the above limit. The Carrier reserves the right to reject any luggage carried contrary to these conditions or to qualify it as cargo subject to a freight charge. The Carrier is not liable for consequences of the passenger's failure to meet these requirements.

5. Smoking is prohibited, except in designated place on the ferry. Violation of the smoking ban may be subject to a contractual penalty as provided for in point 10.7. of the Terms and Conditions of Carriage.

6. No refunds are made aboard the ferry.

7. The carrier reserves the right to introduce additional charges such as fuel surcharge or devaluation fee.

8. Passengers are obliged to leave their cabins half an hour before the ferry arrival at the port.  Before leaving the cabin the passenger should carefully check for any personal belongings left there. The Shipowner is not responsible for items left in the cabin.

9. The personal data of passengers will be processed only for the purpose of implementing the contract of carriage in accordance with the requirements of the Act of 29 August 1997 (Journal of Laws of 2002 No. 101, item 926, as amended). By purchasing a transport service the passenger agrees to the processing of data in this scope.

10. The Carrier reserves the right to change the timetable and prices without notice, publishing the changes in the customary manner.

20.04.2021 - 18.06.2021; 30.08.2021 - 02.11.2021
Adults
one-way
round trip
690 SEK
980 SEK
Schoolchildren and students under 26 (the age is defined by the year of birth), pensioners.
one-way
round trip
590 SEK
840 SEK
Children from 0 to 7 years old (the age is defined by the year of birth)
one-way
round trip
free
free
domestic animals (carried subject to purchase of an assigned cabin)*
one-way
round trip
395 SEK
790 SEK
* Offers can be bought at sales offices.
5% discount when purchasing the ticket online.
  • Return offers partially used are non-refundable
  • Discounts for cardholders of: EURO<26, Signal Iduna and Inter Rail. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
20.04.2021 - 18.06.2021; 30.08.2021 - 02.11.2021 - at the departures on Wednesdays and Thursdays
Adults
one-way
round trip
580 SEK
830 SEK
Schoolchildren and students under 26 (the age is defined by the year of birth), pensioners.
one-way
round trip
500 SEK
710 SEK
Children from 0 to 7 years old (the age is defined by the year of birth)
one-way
round trip
free
free
domestic animals (carried subject to purchase of an assigned cabin)*
one-way
round trip
315 SEK
630 SEK
* Offers can be bought at sales offices.
5% discount when purchasing the ticket online.
  • Return offers partially used are non-refundable
  • Discounts for cardholders of: EURO<26, Signal Iduna and Inter Rail. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
20.04.2021 - 18.06.2021; 30.08.2021 - 02.11.2021
 driver + car
max 2.50m high and 6m long
one-way
round trip
1650 SEK
2350 SEK
 driver + car
over 2.50m high and max 10m long
one-way
round trip
2830 SEK
4040 SEK
 driver + camper
over 3.5t, max 15m long
one-way
round trip
3680 SEK
5250 SEK
cyclist + motorbike (moped)
one-way
round trip
990 SEK
1410 SEK
 extra person in vehicle*
(car - max 9 pers, motorcycle - max 2 pers, including driver)
one-way
round trip
340 SEK
490 SEK
 4 persons + cabin 4 berth + personal car max. 2.50m high and 6m long
one-way
round trip
3160 SEK
4515 SEK
 motorbike caravan
one-way
round trip
360 SEK
510 SEK
 trailer max 2.50m high
one-way
round trip
1005 SEK
2010 SEK
 trailer over 2.50m high
one-way
round trip
1795 SEK
3590 SEK
 bicycle
one-way
round trip
free
free
* valid for offer driver + car / cyclist + motorbike / mobile home
5% discount when purchasing the ticket online.
  • Vehicles of total weight over 3.5 tons or total length over 15m will be charged according to freight rates.
  • Discounts for cardholders of: EURO<26, Husbilskluben, Husbilkompisar, Motormännens Riksförbund, NAF, SMC, Caravan Club, Signal Iduna. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • The length and height of a vehicle means a total vehicle dimensions with a roof rack and all and any protruding elements, including bicycles carried on top.
  • Confirmed personal details of the people choosing offers for passengers travelling with a vehicle, must be provided at least 24 hours prior to the cruise start. In case of adding additional passengers on the day of the departure, those passengers will be obliged to purchase a ticket for a passenger travelling with no vehicle, as per current price list.
  • The vehicle fares are applied for technically efficient vehicles solely. In other case the vehicle is subject to freight tariff and will be charged according to freight rates.
  • The ecological allowance for passengers in the amount of 3% of ticket price.

 

20.04.2021 - 18.06.2021; 30.08.2021 - 02.11.2021 - at the departures on Wednesdays and Thursdays
 driver + car
max 2.50m high and 6m long
one-way
round trip
1390 SEK
1980 SEK
 driver + car
over 2.50m high and max 10m long
one-way
round trip
2380 SEK
3400 SEK
 driver + camper
over 3.5t, max 15m long
one-way
round trip
3090 SEK
4420 SEK
cyclist + motorbike (moped)
one-way
round trip
830 SEK
1190 SEK
 extra person in vehicle*
(car - max 9 pers, motorcycle - max 2 pers, including driver)
one-way
round trip
290 SEK
410 SEK
 4 persons + cabin 4 berth + personal car max. 2.50m high and 6m long
one-way
round trip
2650 SEK
3790 SEK
 motorbike caravan
one-way
round trip
300 SEK
430 SEK
 trailer max 2.50m high
one-way
round trip
805 SEK
1610 SEK
 trailer over 2.50m high
one-way
round trip
1435 SEK
2870 SEK
 bicycle
one-way
round trip
free
free
* valid for offer driver + car / cyclist + motorbike / mobile home
5% discount when purchasing the ticket online.
  • Vehicles of total weight over 3.5 tons or total length over 15m will be charged according to freight rates.
  • Discounts for cardholders of: EURO<26, Husbilskluben, Husbilkompisar, Motormännens Riksförbund, NAF, SMC, Caravan Club, Signal Iduna. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • The length and height of a vehicle means a total vehicle dimensions with a roof rack and all and any protruding elements, including bicycles carried on top.
  • Confirmed personal details of the people choosing offers for passengers travelling with a vehicle, must be provided at least 24 hours prior to the cruise start. In case of adding additional passengers on the day of the departure, those passengers will be obliged to purchase a ticket for a passenger travelling with no vehicle, as per current price list.
  • The vehicle fares are applied for technically efficient vehicles solely. In other case the vehicle is subject to freight tariff and will be charged according to freight rates.
  • The ecological allowance for passengers in the amount of 3% of ticket price.

 

Environmental fee of 3% will be added.

Environmental fee of 3% will be added.

20.04.2021 - 18.06.2021; 30.08.2021 - 02.11.2021
Price per person, no fewer than 10 paying passengers
one-way
round trip
340 SEK
680 SEK
  • Not valid:
    - from Gdańsk: 04.04.2021 - 19.04.2021; 25.12.2021 - 15.01.2022
    - from Nynäshamn: 27.03.2021 - 03.04.2021; 11.12.2021 - 24.12.2021
  • Final details relevant to crossing must be given no later than 24 hours before departure.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
  • Each 11th person in a group is offered a free passage.
  • Booking must be made no later than 24 hours before departure.
20.04.2021 - 18.06.2021; 30.08.2021 - 02.11.2021
With a group of no fewer than 20 paying passengers
one-way
round trip
free
free
With a group of no fewer than 10 paying passengers
one-way
round trip
1810 SEK
3620 SEK
No group
one-way
round trip
4290 SEK
8580 SEK
Second driver (passage, berth, meals)
one-way
round trip
900 SEK
1800 SEK
  • Driver gets free: passage, berth, meals.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
 driver + personal car max. 2.50m high and 6m long
price:
10050 SEK
2  2 persons + personal car max. 2.50m high and 6m long
price:
12225 SEK
4  4 persons + personal car max. 2.50m high and 6m long
price:
16575 SEK
 driver + personal car over 2.50m high and 10m long
price:
17325 SEK
  • The ecological allowance for passengers in the amount of 3% of ticket price.
  • Special offers are not subject to refund.
  • Tickets are valid for 12 months from the day of the first cruise. In order to use 10-trips ticket it is necessary to book it and provide the personal details of the people choosing this offer at least 24 hours prior to the cruise start.
  • The length and height of a vehicle means a total vehicle dimensions with a roof rack and all and any protruding elements, including bicycles carried on top.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
 Breakfast in the restaurant
price:
85 SEK
 Breakfast in the restaurant
Children from 0 to 14 years old (the age is defined by the year of birth)
price:
43 SEK
 Dinner (soup + main course + soft drink) - selected from a special menu
price:
125 SEK
 Dinner in the Cafeteria – selected from a buffet
price:
195 SEK
 Dinner in the Cafeteria – selected from a buffet
Children from 0 to 14 years old (the age is defined by the year of birth)
price:
140 SEK
 Lunch Bag - ham sandwich, cheese sandwich, Prince Polo wafer, apple, mineral water, yoghurt.
price:
48 SEK
  •  Environmental fee of 3% will be added.

General information for passengers

Important information regarding the rules of sale of transport services for passengers embarking, as well as behavior during the cruise and the carrier's liability.​

Detailed provisions of the contract of carriage are specified in the Terms and Conditions of Carriage. Passengers are obliged to read the Terms and Conditions of Carriage for Passengers, their luggage and vehicles by ferries before concluding the contract. These terms and conditions constitute an integral part of the contract of carriage concluded between the passenger and Polska Żegluga Bałtycka S.A. in Kołobrzeg. The content of the Terms and Conditions of Carriage is available at the point of sale of transport services, at Ferry Terminals, on ferries and on websites www.polferries.pl.


TRANSPORT SERVICE
1. A "transport service" means the transport of a passenger and their luggage by sea on the basis of a contract of carriage.
The sale of transport services is carried out by Morskie Biuro Podróży Polferries offices, Ferry Terminals and authorized Agents.

2. It is recommended to make bookings for all types of transport services no later than 24 hours before the planned travel date. 

3. Transport services are sold only for a specific travel date.

4. By making the payment for the transport service, the Passenger confirms their decision and accepts the Polferries Terms and Conditions of Carriage.

5. The person making the booking is obliged to provide the Carrier with names and surnames, age (including children and babies), gender and nationality of passengers at the time of booking. The details of the passenger in travel documents must always be identical to those in the passenger's passport or ID card. The carrier will refuse carriage to a person not registered in the computer sales and booking system. In case of a ticket, the final details of the passengers must be given not later than 24 hours before the departure of the cruise.

6. The transport service may be used within 6 months from the originally declared travel date, unless the terms and conditions of special offers state otherwise. The cruise date may be changed within the aforementioned period provided the change is registered in the computer sales and booking system no later than 24 hours before the declared travel date. Failure to submit the change within the aforementioned period of time will result in the inability to use the service without the right to a refund. The first change in the ticket is free of charge, each subsequent change is payable.

7. The passenger can resign from all or part of the transport service while retaining the right to a partial refund, provided that the resignation is registered in the computer sales and booking system no later than 24 hours before the departure of the cruise. A 25% deduction of the fare for the transport service is made when making the refund. Later resignation or non-arrival for check-in at a specified time does not constitute the basis for a refund of the fare paid. Return trips are subject to refund, but only before they are executed. A 25% deduction of the fare for the transport service is made when making the refund. A partially used offer is not refundable.

8. Changes to the ticket must be submitted at least 24 hours before the departure of the cruise. Changes to the ticket are subject to a charge. The first change is free of charge.

9. In case of a sale against VAT invoice, the refund can be made only at the place of issue of the VAT invoice, while in case of the remaining sale (receipt) the refund can be made at the place of purchase of the transport service, at Morskie Biuro Podróży Polferries, at Ferry Terminals or at the Head Office.

10. In case of booking the entire cabin, the passenger is obliged to pay for all beds, even if in the cabin there are fewer people than beds.

11. Persons under 17 may only travel accompanied by an adult. Children under 7 can use a shared cabin beds together with a guardian.

12. Discounts for cardholders: EURO <26, Motormännens Riksförbund, NAF, SMC, Caravan Club, Signal Iduna and Inter Rail card. All discounts are granted upon presentation of an identification document and do not apply to special offers, cabins, pets, and a 10-trips offer.

 

PASSENGERS WITH VEHICLES
1. The driver of the vehicle should also have, regardless of the driving license and the original registration certificate, a mandatory civil liability insurance policy, a Green Card and the country symbol of state of registration. The obligation to possess a Green Card, in accordance with the EU regulations, is not applicable to citizens of the EU member states.

2. If the total weight exceeds 3.5 tons or the total length exceeds 14m (including the trailer) the car is treated as a truck.

3. During the ferry trip passengers are not allowed to stay inside the car or on the car deck. The car should be left in gear, with the handbrake applied, the wheels straightened out and should be properly locked to prevent access by third parties. It is prohibited to carry petrol in canisters and other containers, cylinders with technical gases, e.g. welding gas in cars that do not meet the condition of safe transport thereof and other hazardous materials. Smoking on board is prohibited.

4. The order of loading and unloading of vehicles and their arrangement on the car deck depends exclusively on the decision of the cargo officer.   The driver is obliged to wait for the signal from the cargo officer allowing to start the engine and move the vehicle.

5. The waiting list expires on the day of departure of the ferry.


CHECK-IN
1. At the Ferry Terminal, on the basis of a valid identity document and ticket number, the passenger will receive an embarkation card, which must be kept during the journey.

2. Passengers and vehicles must arrive at the check-in no later than 90 minutes before the scheduled departure of the ferry (120 minutes in case of the Baltivia ferry). Failure to do so may result in the removal from the list of passengers and vehicles.
Check-in for foot passengers (on the Baltivia ferry we do not provide services for foot passengers) and for motorized passengers ends 30 minutes before the departure of the ferry (90 minutes in case of the Baltivia ferry). The Carrier does not guarantee the carriage of passengers and vehicles in the event of a later arrival for check-in and loading than specified in the notice, despite the booking made or the transport service purchased.

 

LIABILITY
1. The Carrier shall not be liable for damages resulting from delayed arrival/departure of ferries to/from the port, canceled cruises or arrivals at ports other than planned, in case of technical problems or force majeure, e.g. bad weather conditions and other factors not attributable to the carrier.

2. The Passenger is obliged to cover the costs of damages caused by their behavior during the ferry trip.

3. In the case of a decision by the border authorities preventing the passenger from disembarking the ferry (visa-related or other reasons), the passenger is obliged to pay for the return journey.

4. The ferry's management may refuse to accept on the ferry a passenger whose behavior may disturb the order, despite having a paid transport service.

5. The passenger is obliged to follow the rules and regulations of the ship and ferry terminal, to follow all orders, permanent and occasional, issued by the terminal staff and the captain or authorized crew members. The passenger may be detained in a separate room if they disturb the order or threaten the safety of other passengers and the ship.
In the event of failure to follow the rules and regulations of the ship, the Passenger will be obliged to pay a financial penalty for:
Detained a Passenger who disrupt order or jeopardies the safety of the vessel in a separate space 150 €,
Smoking of tobacco and electronic cigarettes on board  in a non-assigned area 100 €,
Walk the dogs in a public spaces on board without the lead and in a muzzle 50 €,
Disturb the peace at night 50 €,
Consumption of alcoholic beverages in a public spaces 50 €.

6. The Carrier, its representatives and crew are not responsible for lost or damaged unattended luggage.

7. Any complaints regarding services onboard the ferry should be directed immediately to the ferry reception. In the event of personal injury or health issues, the passenger has the right to submit their claim to the carrier in writing, not later than 15 days after disembarkation. Letters should be addressed to:
Polska Żegluga Bałtycka S.A.,
ul. Portowa 41, 78-100 Kołobrzeg.
E-mail address: reklamacje@polferries.pl


OTHER
1. Applies to passengers who travel by sea without a valid ticket.
According to Art. 33a of the Transport Law, the Carrier or an authorized person, having an identifier located in a visible place, may check the ticket. In case of lack of a valid ticket confirming the entitlement to free or discounted travel, the carrier or the authorized person collects the appropriate fare for the carriage and additional charge or issues a call for payment. The amount of the additional charge is set to be 2 times the normal one-way fare.
The additional charge will also apply in case of a ticket holder whose vehicle has more people present inside than declared at the check-in.

2. A guide or guardian accompanying a blind person or a person incapable of living independently, as referred to in the Act of 20 June 1992 on the entitlement to concessional travel on public transport (Journal of Laws No. 02.175.1440) is entitled to a discount for the journey in the amount of the price of the service for the disabled person. The discount does not include the cabin price and other services offered onboard the ferry.

3. Passengers carrying pets (also in cages, baskets) are obliged to purchase, for their disposal, a designated cabin onboard the ferry and at the same time are responsible for its hygiene. In the absence of such a cabin the carriage of pets is not possible. Note! The number of such cabins is limited. In public places, the passenger traveling with a dog is obliged to keep the dog on a leash and muzzled. A passenger is obliged to read the veterinary regulations of a given country and to have all documents necessary to bring the animal to the country of destination. The Carrier may refuse to transport animals if their stay aboard the ship, according to the Carrier's assessment, is considered to pose a threat to the safety of passengers or crew. In such case, the fare paid is subject to a refund.

4. The passenger has the right to transport, free of charge, hand luggage up to 50 kg. Luggage exceeding the weight of 50 kg will be treated as cargo and transported on the basis of a transport document upon payment of a freight charge, calculated according to the cargo tariff in force on a given line. The passenger is responsible for informing the Carrier about luggage/personal belongings exceeding the above limit. The Carrier reserves the right to reject any luggage carried contrary to these conditions or to qualify it as cargo subject to a freight charge. The Carrier is not liable for consequences of the passenger's failure to meet these requirements.

5. Smoking is prohibited, except in designated place on the ferry. Violation of the smoking ban may be subject to a contractual penalty as provided for in point 10.7. of the Terms and Conditions of Carriage.

6. No refunds are made aboard the ferry.

7. The carrier reserves the right to introduce additional charges such as fuel surcharge or devaluation fee.

8. Passengers are obliged to leave their cabins half an hour before the ferry arrival at the port.  Before leaving the cabin the passenger should carefully check for any personal belongings left there. The Shipowner is not responsible for items left in the cabin.

9. The personal data of passengers will be processed only for the purpose of implementing the contract of carriage in accordance with the requirements of the Act of 29 August 1997 (Journal of Laws of 2002 No. 101, item 926, as amended). By purchasing a transport service the passenger agrees to the processing of data in this scope.

10. The Carrier reserves the right to change the timetable and prices without notice, publishing the changes in the customary manner.

27.03.2020 - 19.04.2021; 19.06.2021 - 29.08.2021; 11.12.2021 - 15.01.2022
Adults
one-way
round trip
830 SEK
1190 SEK
Schoolchildren and students under 26 (the age is defined by the year of birth), pensioners.
one-way
round trip
710 SEK
1010 SEK
Children from 0 to 7 years old (the age is defined by the year of birth)
one-way
round trip
free
free
domestic animals (carried subject to purchase of an assigned cabin)*
one-way
round trip
470 SEK
940 SEK
* Offers can be bought at sales offices.
5% discount when purchasing the ticket online.
  • Return offers partially used are non-refundable
  • Discounts for cardholders of: EURO<26, Signal Iduna and Inter Rail. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
polferries.cenniki.wys21sc - at the departures on Wednesdays and Thursdays
Adults
one-way
round trip
700 SEK
1000 SEK
Schoolchildren and students under 26 (the age is defined by the year of birth), pensioners.
one-way
round trip
600 SEK
850 SEK
Children from 0 to 7 years old (the age is defined by the year of birth)
one-way
round trip
free
free
domestic animals (carried subject to purchase of an assigned cabin)*
one-way
round trip
375 SEK
750 SEK
* Offers can be bought at sales offices.
5% discount when purchasing the ticket online.
  • Return offers partially used are non-refundable
  • Discounts for cardholders of: EURO<26, Signal Iduna and Inter Rail. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
27.03.2020 - 19.04.2021; 19.06.2021 - 29.08.2021; 11.12.2021 - 15.01.2022
 driver + car
max 2.50m high and 6m long
one-way
round trip
1970 SEK
2820 SEK
 driver + car
over 2.50m high and max 10m long
one-way
round trip
3390 SEK
4840 SEK
 driver + camper
over 3.5t, max 15m long
one-way
round trip
4410 SEK
6300 SEK
cyclist + motorbike (moped)
one-way
round trip
1180 SEK
1690 SEK
 extra person in vehicle*
(car - max 9 pers, motorcycle - max 2 pers, including driver)
one-way
round trip
430 SEK
610 SEK
 4 persons + cabin 4 berth + personal car max. 2.50m high and 6m long
one-way
round trip
3990 SEK
5955 SEK
 motorbike caravan
one-way
round trip
430 SEK
620 SEK
 trailer max 2.50m high
one-way
round trip
1230 SEK
2460 SEK
 trailer over 2.50m high
one-way
round trip
2130 SEK
4260 SEK
 bicycle
one-way
round trip
free
free
* valid for offer driver + car / cyclist + motorbike / mobile home
5% discount when purchasing the ticket online.
  • Vehicles of total weight over 3.5 tons or total length over 15m will be charged according to freight rates.
  • Discounts for cardholders of: EURO<26, Husbilskluben, Husbilkompisar, Motormännens Riksförbund, NAF, SMC, Caravan Club, Signal Iduna. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • The length and height of a vehicle means a total vehicle dimensions with a roof rack and all and any protruding elements, including bicycles carried on top.
  • Confirmed personal details of the people choosing offers for passengers travelling with a vehicle, must be provided at least 24 hours prior to the cruise start. In case of adding additional passengers on the day of the departure, those passengers will be obliged to purchase a ticket for a passenger travelling with no vehicle, as per current price list.
  • The vehicle fares are applied for technically efficient vehicles solely. In other case the vehicle is subject to freight tariff and will be charged according to freight rates.
  • The ecological allowance for passengers in the amount of 3% of ticket price.

 

polferries.cenniki.wys21sc - at the departures on Wednesdays and Thursdays
 driver + car
max 2.50m high and 6m long
one-way
round trip
1650 SEK
2360 SEK
 driver + car
over 2.50m high and max 10m long
one-way
round trip
2850 SEK
4070 SEK
 driver + camper
over 3.5t, max 15m long
one-way
round trip
3700 SEK
5290 SEK
cyclist + motorbike (moped)
one-way
round trip
990 SEK
1420 SEK
 extra person in vehicle*
(car - max 9 pers, motorcycle - max 2 pers, including driver)
one-way
round trip
360 SEK
520 SEK
one-way
round trip


 motorbike caravan
one-way
round trip
360 SEK
520 SEK
 trailer max 2.50m high
one-way
round trip
985 SEK
1970 SEK
 trailer over 2.50m high
one-way
round trip
1705 SEK
3410 SEK
 bicycle
one-way
round trip
free
free
* valid for offer driver + car / cyclist + motorbike / mobile home
5% discount when purchasing the ticket online.
  • Vehicles of total weight over 3.5 tons or total length over 15m will be charged according to freight rates.
  • Discounts for cardholders of: EURO<26, Husbilskluben, Husbilkompisar, Motormännens Riksförbund, NAF, SMC, Caravan Club, Signal Iduna. All the discounts are subject of providing the valid proof of identification, do not apply for cabins,10-trips offer and domestic animals.
  • The length and height of a vehicle means a total vehicle dimensions with a roof rack and all and any protruding elements, including bicycles carried on top.
  • Confirmed personal details of the people choosing offers for passengers travelling with a vehicle, must be provided at least 24 hours prior to the cruise start. In case of adding additional passengers on the day of the departure, those passengers will be obliged to purchase a ticket for a passenger travelling with no vehicle, as per current price list.
  • The vehicle fares are applied for technically efficient vehicles solely. In other case the vehicle is subject to freight tariff and will be charged according to freight rates.
  • The ecological allowance for passengers in the amount of 3% of ticket price.

 

Environmental fee of 3% will be added.

Environmental fee of 3% will be added.

27.03.2020 - 19.04.2021; 19.06.2021 - 29.08.2021; 11.12.2021 - 15.01.2022
Price per person, no fewer than 10 paying passengers
one-way
round trip
410 SEK
820 SEK
  • Not valid:
    - from Gdańsk: 04.04.2021 - 19.04.2021; 25.12.2021 - 15.01.2022
    - from Nynäshamn: 27.03.2021 - 03.04.2021; 11.12.2021 - 24.12.2021
  • Final details relevant to crossing must be given no later than 24 hours before departure.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
  • Each 11th person in a group is offered a free passage.
  • Booking must be made no later than 24 hours before departure.
27.03.2020 - 19.04.2021; 19.06.2021 - 29.08.2021; 11.12.2021 - 15.01.2022
With a group of no fewer than 20 paying passengers
one-way
round trip
free
free
With a group of no fewer than 10 paying passengers
one-way
round trip
1980 SEK
3960 SEK
No group
one-way
round trip
4680 SEK
9360 SEK
Second driver (passage, berth, meals)
one-way
round trip
900 SEK
1800 SEK
  • Driver gets free: passage, berth, meals.
  • The ecological allowance for passengers in the amount of 3% of ticket price.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
 driver + personal car max. 2.50m high and 6m long
price:
10050 SEK
2  2 persons + personal car max. 2.50m high and 6m long
price:
12225 SEK
4  4 persons + personal car max. 2.50m high and 6m long
price:
16575 SEK
 driver + personal car over 2.50m high and 10m long
price:
17325 SEK
  • The ecological allowance for passengers in the amount of 3% of ticket price.
  • Special offers are not subject to refund.
  • Tickets are valid for 12 months from the day of the first cruise. In order to use 10-trips ticket it is necessary to book it and provide the personal details of the people choosing this offer at least 24 hours prior to the cruise start.
  • The length and height of a vehicle means a total vehicle dimensions with a roof rack and all and any protruding elements, including bicycles carried on top.
  • Final details relevant to crossing must be given no later than 24 hours before departure.
 Breakfast in the restaurant
price:
85 SEK
 Breakfast in the restaurant
Children from 0 to 14 years old (the age is defined by the year of birth)
price:
43 SEK
 Dinner (soup + main course + soft drink) - selected from a special menu
price:
125 SEK
 Dinner in the Cafeteria – selected from a buffet
price:
195 SEK
 Dinner in the Cafeteria – selected from a buffet
Children from 0 to 14 years old (the age is defined by the year of birth)
price:
140 SEK
 Lunch Bag - ham sandwich, cheese sandwich, Prince Polo wafer, apple, mineral water, yoghurt.
price:
48 SEK
  •  Environmental fee of 3% will be added.

General information for passengers

Important information regarding the rules of sale of transport services for passengers embarking, as well as behavior during the cruise and the carrier's liability.​

Detailed provisions of the contract of carriage are specified in the Terms and Conditions of Carriage. Passengers are obliged to read the Terms and Conditions of Carriage for Passengers, their luggage and vehicles by ferries before concluding the contract. These terms and conditions constitute an integral part of the contract of carriage concluded between the passenger and Polska Żegluga Bałtycka S.A. in Kołobrzeg. The content of the Terms and Conditions of Carriage is available at the point of sale of transport services, at Ferry Terminals, on ferries and on websites www.polferries.pl.


TRANSPORT SERVICE
1. A "transport service" means the transport of a passenger and their luggage by sea on the basis of a contract of carriage.
The sale of transport services is carried out by Morskie Biuro Podróży Polferries offices, Ferry Terminals and authorized Agents.

2. It is recommended to make bookings for all types of transport services no later than 24 hours before the planned travel date. 

3. Transport services are sold only for a specific travel date.

4. By making the payment for the transport service, the Passenger confirms their decision and accepts the Polferries Terms and Conditions of Carriage.

5. The person making the booking is obliged to provide the Carrier with names and surnames, age (including children and babies), gender and nationality of passengers at the time of booking. The details of the passenger in travel documents must always be identical to those in the passenger's passport or ID card. The carrier will refuse carriage to a person not registered in the computer sales and booking system. In case of a ticket, the final details of the passengers must be given not later than 24 hours before the departure of the cruise.

6. The transport service may be used within 6 months from the originally declared travel date, unless the terms and conditions of special offers state otherwise. The cruise date may be changed within the aforementioned period provided the change is registered in the computer sales and booking system no later than 24 hours before the declared travel date. Failure to submit the change within the aforementioned period of time will result in the inability to use the service without the right to a refund. The first change in the ticket is free of charge, each subsequent change is payable.

7. The passenger can resign from all or part of the transport service while retaining the right to a partial refund, provided that the resignation is registered in the computer sales and booking system no later than 24 hours before the departure of the cruise. A 25% deduction of the fare for the transport service is made when making the refund. Later resignation or non-arrival for check-in at a specified time does not constitute the basis for a refund of the fare paid. Return trips are subject to refund, but only before they are executed. A 25% deduction of the fare for the transport service is made when making the refund. A partially used offer is not refundable.

8. Changes to the ticket must be submitted at least 24 hours before the departure of the cruise. Changes to the ticket are subject to a charge. The first change is free of charge.

9. In case of a sale against VAT invoice, the refund can be made only at the place of issue of the VAT invoice, while in case of the remaining sale (receipt) the refund can be made at the place of purchase of the transport service, at Morskie Biuro Podróży Polferries, at Ferry Terminals or at the Head Office.

10. In case of booking the entire cabin, the passenger is obliged to pay for all beds, even if in the cabin there are fewer people than beds.

11. Persons under 17 may only travel accompanied by an adult. Children under 7 can use a shared cabin beds together with a guardian.

12. Discounts for cardholders: EURO <26, Motormännens Riksförbund, NAF, SMC, Caravan Club, Signal Iduna and Inter Rail card. All discounts are granted upon presentation of an identification document and do not apply to special offers, cabins, pets, and a 10-trips offer.

 

PASSENGERS WITH VEHICLES
1. The driver of the vehicle should also have, regardless of the driving license and the original registration certificate, a mandatory civil liability insurance policy, a Green Card and the country symbol of state of registration. The obligation to possess a Green Card, in accordance with the EU regulations, is not applicable to citizens of the EU member states.

2. If the total weight exceeds 3.5 tons or the total length exceeds 14m (including the trailer) the car is treated as a truck.

3. During the ferry trip passengers are not allowed to stay inside the car or on the car deck. The car should be left in gear, with the handbrake applied, the wheels straightened out and should be properly locked to prevent access by third parties. It is prohibited to carry petrol in canisters and other containers, cylinders with technical gases, e.g. welding gas in cars that do not meet the condition of safe transport thereof and other hazardous materials. Smoking on board is prohibited.

4. The order of loading and unloading of vehicles and their arrangement on the car deck depends exclusively on the decision of the cargo officer.   The driver is obliged to wait for the signal from the cargo officer allowing to start the engine and move the vehicle.

5. The waiting list expires on the day of departure of the ferry.


CHECK-IN
1. At the Ferry Terminal, on the basis of a valid identity document and ticket number, the passenger will receive an embarkation card, which must be kept during the journey.

2. Passengers and vehicles must arrive at the check-in no later than 90 minutes before the scheduled departure of the ferry (120 minutes in case of the Baltivia ferry). Failure to do so may result in the removal from the list of passengers and vehicles.
Check-in for foot passengers (on the Baltivia ferry we do not provide services for foot passengers) and for motorized passengers ends 30 minutes before the departure of the ferry (90 minutes in case of the Baltivia ferry). The Carrier does not guarantee the carriage of passengers and vehicles in the event of a later arrival for check-in and loading than specified in the notice, despite the booking made or the transport service purchased.

 

LIABILITY
1. The Carrier shall not be liable for damages resulting from delayed arrival/departure of ferries to/from the port, canceled cruises or arrivals at ports other than planned, in case of technical problems or force majeure, e.g. bad weather conditions and other factors not attributable to the carrier.

2. The Passenger is obliged to cover the costs of damages caused by their behavior during the ferry trip.

3. In the case of a decision by the border authorities preventing the passenger from disembarking the ferry (visa-related or other reasons), the passenger is obliged to pay for the return journey.

4. The ferry's management may refuse to accept on the ferry a passenger whose behavior may disturb the order, despite having a paid transport service.

5. The passenger is obliged to follow the rules and regulations of the ship and ferry terminal, to follow all orders, permanent and occasional, issued by the terminal staff and the captain or authorized crew members. The passenger may be detained in a separate room if they disturb the order or threaten the safety of other passengers and the ship.
In the event of failure to follow the rules and regulations of the ship, the Passenger will be obliged to pay a financial penalty for:
Detained a Passenger who disrupt order or jeopardies the safety of the vessel in a separate space 150 €,
Smoking of tobacco and electronic cigarettes on board  in a non-assigned area 100 €,
Walk the dogs in a public spaces on board without the lead and in a muzzle 50 €,
Disturb the peace at night 50 €,
Consumption of alcoholic beverages in a public spaces 50 €.

6. The Carrier, its representatives and crew are not responsible for lost or damaged unattended luggage.

7. Any complaints regarding services onboard the ferry should be directed immediately to the ferry reception. In the event of personal injury or health issues, the passenger has the right to submit their claim to the carrier in writing, not later than 15 days after disembarkation. Letters should be addressed to:
Polska Żegluga Bałtycka S.A.,
ul. Portowa 41, 78-100 Kołobrzeg.
E-mail address: reklamacje@polferries.pl


OTHER
1. Applies to passengers who travel by sea without a valid ticket.
According to Art. 33a of the Transport Law, the Carrier or an authorized person, having an identifier located in a visible place, may check the ticket. In case of lack of a valid ticket confirming the entitlement to free or discounted travel, the carrier or the authorized person collects the appropriate fare for the carriage and additional charge or issues a call for payment. The amount of the additional charge is set to be 2 times the normal one-way fare.
The additional charge will also apply in case of a ticket holder whose vehicle has more people present inside than declared at the check-in.

2. A guide or guardian accompanying a blind person or a person incapable of living independently, as referred to in the Act of 20 June 1992 on the entitlement to concessional travel on public transport (Journal of Laws No. 02.175.1440) is entitled to a discount for the journey in the amount of the price of the service for the disabled person. The discount does not include the cabin price and other services offered onboard the ferry.

3. Passengers carrying pets (also in cages, baskets) are obliged to purchase, for their disposal, a designated cabin onboard the ferry and at the same time are responsible for its hygiene. In the absence of such a cabin the carriage of pets is not possible. Note! The number of such cabins is limited. In public places, the passenger traveling with a dog is obliged to keep the dog on a leash and muzzled. A passenger is obliged to read the veterinary regulations of a given country and to have all documents necessary to bring the animal to the country of destination. The Carrier may refuse to transport animals if their stay aboard the ship, according to the Carrier's assessment, is considered to pose a threat to the safety of passengers or crew. In such case, the fare paid is subject to a refund.

4. The passenger has the right to transport, free of charge, hand luggage up to 50 kg. Luggage exceeding the weight of 50 kg will be treated as cargo and transported on the basis of a transport document upon payment of a freight charge, calculated according to the cargo tariff in force on a given line. The passenger is responsible for informing the Carrier about luggage/personal belongings exceeding the above limit. The Carrier reserves the right to reject any luggage carried contrary to these conditions or to qualify it as cargo subject to a freight charge. The Carrier is not liable for consequences of the passenger's failure to meet these requirements.

5. Smoking is prohibited, except in designated place on the ferry. Violation of the smoking ban may be subject to a contractual penalty as provided for in point 10.7. of the Terms and Conditions of Carriage.

6. No refunds are made aboard the ferry.

7. The carrier reserves the right to introduce additional charges such as fuel surcharge or devaluation fee.

8. Passengers are obliged to leave their cabins half an hour before the ferry arrival at the port.  Before leaving the cabin the passenger should carefully check for any personal belongings left there. The Shipowner is not responsible for items left in the cabin.

9. The personal data of passengers will be processed only for the purpose of implementing the contract of carriage in accordance with the requirements of the Act of 29 August 1997 (Journal of Laws of 2002 No. 101, item 926, as amended). By purchasing a transport service the passenger agrees to the processing of data in this scope.

10. The Carrier reserves the right to change the timetable and prices without notice, publishing the changes in the customary manner.

M/F Nova Star
M/F Cracovia
M/F Wawel
M/V Baltivia
M/F Mazovia

Pets are welcome on our ferries. Their journey is possible for an additional fee.

Contact - Individual clients

Contact - Cargo clients